Problems inherent with coin-operated lockers include cash management, fraud prevention and the cost of labor for a full time attendant. Lost keys, poor security, and single entry are factors that have resulted in a poorly performing solution. Coins are simply an insufficient payment mechanism for operating a profitable business.
At the same time, consumers have become more demanding than ever. They expect state-of-the-art technology, convenience and security. These market factors have placed even more pressure on entertainment venue operators to improve customer service and maintain profit margins.
Electronic locker systems were introduced to address the limitations of coin operated lockers. While accepting credit cards and bills, the first-generation systems were designed to have one (and only one) pay station for a given set of lockers. This resulted in long lines to rent or access a locker.
For the average user, this means standing in the pay station line up to 4 or 5 times during a rental period.
The GoPod™ system uses the latest technology to provide multiple interactive kiosks and a personal keypad entry system on each locker—two features that eliminate time-consuming queues.